Like many organisations, TNT was hit badly by the NotPetya cyber-attack back on 28th June this year. It's incredible to think that they are still reeling from this attack.
According to a BBC report "manual processes" are still being used to put packages through the system and TNT says it is "reasonably possible" that some information will never be fully recovered.
This continues to cause disruption to TNT customers, from people waiting for their shopping orders to arrive, to businesses who have lost thousands of pounds because of missing or waylaid shipments. The backlog alone is crippling FedEx and TNT operations and must be causing untold stress and pressure on staff.
The true financial cost TNT has suffered due to this cyber-attack will never be known. But what we do know is that the continued disruption it has caused will be felt by TNT for months, if not years, to come.
"Customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions." "We cannot estimate when TNT services will be fully restored."